Delete your account

How to delete your account

If you can sign in, open Account → Delete account in the Remi app on web or mobile and confirm. Deletion happens immediately from there.

If you cannot sign in, email hello@onremi.com from the address on your account and ask us to delete it. A person will handle the request.

It is immediate and permanent

Deletion happens right away. There is no grace period and no way to undo it, so make sure you want to go through with it before you confirm.

What gets deleted

Deleting your account removes your sign-in and everything tied to it: your profile, recommendations, comments, in-search-of posts, planner lists, collections, follows, likes, and subscription record. Uploaded images — your avatar, any photos you attached to a review, and any photos you added to a product — are deleted too.

What survives, anonymized

Two things are kept rather than deleted, with the link to you cleared so neither one identifies you afterward:

• Entries in the shared product catalogue that you were the first to add. The product record stays so other people’s saves and recommendations still work, and the record of who added it is cleared — but if you uploaded a photo with it, that photo is deleted along with your account, so the product may be left without one.
• Engagement records — the clicks, saves, and comments behind creator analytics. The record stays; the note of which account it belonged to is cleared.

A paid creator subscription

If you have a paid creator subscription, it is billed by Apple or Google through the app store, not by Remi. Deleting your Remi account does not cancel that subscription — cancel it through the App Store or Google Play, whichever one billed you, or it will keep renewing.

Questions

Email hello@onremi.com and a person will answer.